Trouble logging in?
Get User Id
Get your user ID in 2 simple steps:-
- Register online with Customer ID- By entering your personal details as Customer ID, Mobile no., PAN No., Date of Birth.
- Register online with Debit Card – By entering Debit Card and PIN.
Generate Password
Get your password by using your customer details or Debit card details.
You might get the following error messages at the time of logging in. Explained below is the appropriate action which has to be taken in each case.
Message 1
User ID/Password is incorrect. Please try again. (12577)
- Please check user ID/Password.
- Please note that password in case sensitive.
- If you have forgot your User ID/Password, you can generate the same by – Click here
- You may also dial customer care – 022 2860 2000 or contact Quick net support – quicknetsupport@nkgsb-bank.com in case of difficulty.
Message 2
Entering wrong password again will disable the user id.(24032)
- Please check user ID/Password.
- Please note that password in case sensitive.
- If you have forgot your User ID/Password, you can generate the same by – Click here
- Entering wrong password 3 times will disable your user id.
- You may also dial customer care – 022 2860 2000 or contact Quick net support – quicknetsupport@nkgsb-bank.com in case of difficulty.
Message 3
You have exceeded the maximum number of login attempts (24033)
- Your user id is disabled, you may generate the same online by using “Unlock Login ID” – Click here
- You may also contact our quick net support – quicknetsupport@nkgsb-bank.com or customer care – 022 2860 2000.
Message 4
User ID disabled (106803) for SMS OTP disabled also
- Your user id is disabled, you may generate the same online by using “Unlock Login ID” – Click here
- You may also contact our quick net support – quicknetsupport@nkgsb-bank.com or customer care – 022 2860 2000.
Message 5
User ID expired (24036)
- You may contact our quick net support – quicknetsupport@nkgsb-bank.com or customer care – 022 2860 2000